Here at Australian Direct we know that sometimes things go wrong. That is why we have an exceptional after sales team to help with any issues or questions you have with or about your items.

Despite this, sometimes the easiest thing to do is have a look at your item and see if you can figure out the issue yourself, this saves on back and forward emails or calls and might allow you to learn something along the way!

In this video Klaeton covers the basic troubleshooting steps you can complete on your KickAss Battery should you have any issues.